Welcome to DocuSign's Design & Product Experience Mini-Conference.
Join us for an evening jam-packed with actionable learnings from DocuSign’s product experience team, which is where product designers and researchers collaborate to pursue excellence in our culture and our respective crafts.
We will have 2 panels, 10 talks, and 6 interactive booths on-culture, skills, and strategy to keep you entertained.
Also, the best part?
Come talk to us one-on-one, or just come play a game of Drawful with us after the talks to meet the teammates. Looking forward to meeting you, adventurous fellow designer.
10:00 - 11:00am PDT (7:00 - 8:00pm CEST -Paris Time)
Gabi Moore, Morgan Davis
Most of us aren’t aware of this, but Identity Verification will be a $12.8 billion market by 2024, and DocuSign happens to have one of the best design teams dedicated to a fast-growing IDV product. This is a story about the beautiful collaboration between a San Francisco research manager and our Paris-based principal designer. In this talk, Gabi and Morgan will show you how the right information level can make or break an experience. Together, they tested early designs and measured signer sentiment with a cohort of 120 participants, making our brand shine and kept users engaged. Stay tuned to hear how their redesign reduced our users’ perception of wait time and actually transformed “failure to verify” into a positive experience.
6:00 - 6:15pm
Emily Heath, Chief Trust and Security Officer at DocuSign
Come hear from one of our leaders who is passionate about inclusivity at DocuSign. Emily Heath will share how she came to become the Chief Trust and Security Officer at DocuSign and her philosophy in building culture. Principal recruiter Aimee Cook will lead us in this intimate conversation.
6:20 - 7:00pm
Bill Wetherell, Christina Hamlin, Derek Jones, Rafael (El) Moises & Ajantha Suriyanarayanan
How do we design the culture around us intentionally? As we hold the role of being taste-makers and contributors to design culture within our organizations, we have a great responsibility on our shoulders. Come discuss this fascinating topic with a panel of our design & research leadership and team members.
7:00 - 7:40pm
Bill Wetherell, Christina Hamlin
What goes into a design culture outside of shipping features? There is more than meets the eye. Come learn about one of the best parts about being a part of the DocuSign Design and PX team, being part of a Guild.If you're curious about how effective Guilds are in empowering a team to build its own culture, then don't miss this talk. In part II, we'll share how we grew the guild engagement over the last 3 years and the amazing culture that came out of it.
7:40 - 8:00pm
Since covid has hit us all, remote culture has never been more relevant. Come join Chad in his talk on how we kept our team engaged over these radical times!
8:00 - 8:30pm
What happens to our brains and hearts when we have to switch our personal identities at work? In some cases, we lose track of ourselves and our values. How might we work on being who we really are in the spaces we spend half our waking lives in?This talk will help you bring your full self to your work and outline clear methods for collaboration across design, research, engineering, QA , marketing, product teams & beyond. You'll learn how to transcend creative boundaries and create workplaces that value inclusive ways to learn, listen and design.Not everyone has the same energy, but we all can work together. Learn how to embrace design loneliness, design togetherness and yourself.
7:00 - 7:30pm
Jake Mitchell & Isaac Steiner
How do you make sure a new product is successful? Designers working in product innovation often need to identify and mitigate risks that can derail a promising project. Isaac and Jake from the DocuSign incubations team will walk you through how to use the bet board framework to do just that.
7:30 - 8:00pm
This lightning talk is geared towards knowing how to differentiate between contexts that call for quick decisions vs. high-risk decisions while believing in your ability to guide cross-functional groups through the decision-making process and feeling confident in approaching the whiteboard to outline the team’s options.
8:00 - 8:30pm
Derek Jones, Lakshmi Kumar, David Wallach, Ajantha Suriyanarayanan
The Design Sprint is a toolbox that we use to kick off nearly all of our projects, but the process is not nearly as standard as one might think. Here's a look at all the flavors of the Design Sprint from the lenses of flagship product, growth and adoption, and research within DocuSign.
7:00pm - 7:20pm
Sometimes, designers are also inventors, but lawyers are expensive. So come learn how you can DIY your own design patent!
7:30 - 7:50pm
Designing intentionally means having a world-class Design System. In this super fun talk, Joey from our Design Systems team will walk you through a how to effectively contribute to an ever evolving resource on our team.
8:00 - 8:30pm (PST)
Connecting design to business outcomes is challenging. It’s not always clear how our design efforts translate to revenue or the success of the products and services we work on. That will never change, but how you communicate the value of your design work can evolve. In this lightning talk, Ben will share tips on how to define goals and measure outcomes that lead to personal improvement and professional recognition.
“David Wallach and David Hirotsu are here to help you create alignment and clarity with stakeholders when kicking off projects.
Learn from the best PX Ops team on how to setup a design team for success.
Do you like to draw? Us too. Join us for a game of Drawful and for a chance to meet our team.
Learn from one of our teammates about how illustrations + inclusivity go hand in hand to improve the overall UX.
Check out this room to learn more how guilds shape our team's culture.
Learn from the best IX team on how to best collaborate with other cross-functional teams.
DocuSign is in the process of growing into a multi-product family and revamping our classical experiences, so it’s an exciting time to be a designer or researcher here.
Our north star is to build world-class product with a commitment to inclusion and excellence of craft. We welcome you to come and have a conversation about how we can all do our part to transform design culture within the tech industry with intention.
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