JULY 30, 2020 - DocuSign design presents

Into the Design Multiverse

Welcome to DocuSign's Design & Product Experience Mini-Conference.

Join us for an evening jam-packed with actionable learnings from DocuSign’s product experience team, which is where product designers and researchers collaborate to pursue excellence in our culture and our respective crafts.

We will have 2 panels, 10 talks, and 6 interactive booths on-culture, skills, and strategy to keep you entertained.

You'll learn:

  • How to make intentional, confident strides in your design projects with well-crafted goals
  • How to keep the extended family of talents on your team engaged through Guilds
  • A constellation of useful skills, such as how to contribute to design systems and how to patent a product, "lawyerlessly".
  • Stories of how our team has adapted and thrived remotely, even as we maintain deep connections within a culture of inclusion, human values, and team-building rituals.

Also, the best part?
‍We’re hiring.

Come talk to us one-on-one, or just come play a game of Drawful with us after the talks to meet the teammates. Looking forward to meeting you, adventurous fellow designer.

Schedule

Morning Research Talk

10:00 - 11:00 am

Keeping Users Engaged While They Wait

Gabi Moore, Principal Product Designer | Morgan Davis, User Research Manager

KickOff

06:00 - 06:15 pm

Fireside Chat: Building Trust in a Shifting World

Emily Heath, Chief Trust and Security Officer at DocuSign | Aimee Cook, Principal Recruiter
06:20 - 07:00 pm

Crafting a Culture of Intent: How We're Building Our Dream Team

Bill Wetherell, VP of Product Experience | Christina Hamlin, Director of Product Design | Derek Jones, Director of Product Design | Rafael (El) Moises, Design Systems & Design for Inclusion Advocate | Ajantha Suriyanarayanan, Sr. Manager, User Experience Research

Culture Talks

7:00 - 7:40 pm

Scaling Global Design Culture with Guilds

Christina Hamlin, Director of Product Design | Bill Wetherell, VP of Product Design
7:40 - 8:00 pm

Remote Culture: Near, Far, Wherever You Are

Chad Roffey, Product Designer
8:00 - 8:30 pm

Redesigning Loneliness: Making Personal & Creative Space for Yourself & Your Team

Dot Dotter, Mobile Design Lead

Strategy Talks

7:00 - 7:30 pm

Bet Boards: Product Innovation

Jake Mitchell, Lead Product Designer | Isaac Steiner, Lead Product Designer
7:30 - 8:00 pm

Deciding How to Decide: Design Trade-Offs

Celestina Divan, Product Designer
8:00 - 8:30 pm

Panel: DocuSign Design Sprints from Every Angle

Ajantha Suriyanarayanan, Sr. Manager, User Experience Research

Skills Talks

7:00 - 7:20 pm

Patenting a side project without a lawyer

Javier Yep, Product Designer
7:30 - 7:50 pm

Design Systems - How to Contribute Like a Boss

Joey Baggett, Senior Product Designer
8:00 - 8:30 pm

Connecting the Dots: Design & Business Impact

Ben Child, Product Design Manager

Interactive Breakouts

8:30 - 9:30 pm

Learn more about PX Culture Guilds

8:30 - 9:30 pm

Learn about Problem Statements for Big Challenges

8:30 - 9:30 pm

Team Health in Difficult Times--With PX Ops

8:30 - 9:30 pm

Play a Game of Drawful with Chad Roffey

8:30 - 9:30 pm

Sketching Safe Space with Dot & Sai

8:30 - 9:30 pm

Information Experience Office Hours with IX

Morning Research Talk

Morning talk

Keeping Users Engaged While They Wait

time slot

10:00 - 11:00am PDT (7:00 - 8:00pm CEST -Paris Time)

Speakers

Gabi Moore, Morgan Davis

about

Most of us aren’t aware of this, but Identity Verification will be a $12.8 billion market by 2024, and DocuSign happens to have one of the best design teams dedicated to a fast-growing IDV product. This is a story about the beautiful collaboration between a San Francisco research manager and our Paris-based principal designer. In this talk, Gabi and Morgan will show you how the right information level can make or break an experience. Together, they tested early designs and measured signer sentiment with a cohort of 120 participants, making our brand shine and kept users engaged. Stay tuned to hear how their redesign reduced our users’ perception of wait time and actually transformed “failure to verify” into a positive experience.

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KickOff Talks

Kickoff TALK 1 of 2

Fireside Chat with Emily Heath

time slot

6:00 - 6:15pm

SPEAKERS

Emily Heath, Chief Trust and Security Officer at DocuSign

About

Come hear from one of our leaders who is passionate about inclusivity at DocuSign. Emily Heath will share how she came to become the Chief Trust and Security Officer at DocuSign and her philosophy in building culture. Principal recruiter Aimee Cook will lead us in this intimate conversation.

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Kickoff talk 2 of 2 [panel]

DocuSign's Product Experience Culture

time slot

6:20 - 7:00pm

Panel

Bill Wetherell, Christina Hamlin, Derek Jones, Rafael (El) Moises & Ajantha Suriyanarayanan

about

How do we design the culture around us intentionally? As we hold the role of being taste-makers and contributors to design culture within our organizations, we have a great responsibility on our shoulders. Come discuss this fascinating topic with a panel of our design & research leadership and team members.

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Lightning Talks

LIGHTNING TALK 1 of 3 [CULTURE]

Scaling Design Culture with Guilds

time slot

7:00 - 7:40pm

SPEAKERS

Bill Wetherell, Christina Hamlin

track

Culture

About

What goes into a design culture outside of shipping features? There is more than meets the eye. Come learn about one of the best parts about being a part of the DocuSign Design and PX team, being part of a Guild.If you're curious about how effective Guilds are in empowering a team to build its own culture, then don't miss this talk. In part II, we'll share how we grew the guild engagement over the last 3 years and the amazing culture that came out of it.

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LIGHTNING TALK 2 of 3 [Culture]

Remote Culture: Near, Far, Wherever You Are

time slot

7:40 - 8:00pm

Speakers

Chad Roffey

Track

Culture

about

Since covid has hit us all, remote culture has never been more relevant. Come join Chad in his talk on how we kept our team engaged over these radical times!

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LIGHTNING TALKS 3 of 3 [CULTURE]

Redesigning Loneliness: Making Personal & Creative Space for Yourself & Your Team

time slot

8:00 - 8:30pm

speakers

Dot Dotter

Track

Culture

About

What happens to our brains and hearts when we have to switch our personal identities at work? In some cases, we lose track of ourselves and our values. How might we work on being who we really are in the spaces we spend half our waking lives in?This talk will help you bring your full self to your work and outline clear methods for collaboration across design, research, engineering, QA , marketing, product teams & beyond. You'll learn how to transcend creative boundaries and create workplaces that value inclusive ways to learn, listen and design.Not everyone has the same energy, but we all can work together. Learn how to embrace design loneliness, design togetherness and yourself.

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LIGHTNING TALK 1 of 3 [STRATEGY]

Bet Boards: Product Innovation

time slot

7:00 - 7:30pm

SPEAKERS

Jake Mitchell & Isaac Steiner

track

Strategy

About

How do you make sure a new product is successful? Designers working in product innovation often need to identify and mitigate risks that can derail a promising project. Isaac and Jake from the DocuSign incubations team will walk you through how to use the bet board framework to do just that.

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LIGHTNING TALK 2 of 2 [STRATEGY]

Deciding How to Decide: Design Trade-Offs

time slot

7:30 - 8:00pm

Speakers

Celestina Divan

Track

Strategy

about

This lightning talk is geared towards knowing how to differentiate between contexts that call for quick decisions vs. high-risk decisions while believing in your ability to guide cross-functional groups through the decision-making process and feeling confident in approaching the whiteboard to outline the team’s options.

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LIGHTNING TALKS 3 of 3 [STRATEGY]

Panel: DocuSign Design Sprints from Every Angle

time slot

8:00 - 8:30pm

speakers

Derek Jones, Lakshmi Kumar, David Wallach, Ajantha Suriyanarayanan

Track

Strategy

About

The Design Sprint is a toolbox that we use to kick off nearly all of our projects, but the process is not nearly as standard as one might think. Here's a look at all the flavors of the Design Sprint from the lenses of flagship product, growth and adoption, and research within DocuSign.

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LIGHTNING TALK 1 of 3 [SKILLS]

Patenting a side project without a lawyer

time slot

7:00pm - 7:20pm

SPEAKERS

Javier Yep

track

Skills

About

Sometimes, designers are also inventors, but lawyers are expensive. So come learn how you can DIY your own design patent!

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LIGHTNING TALK 2 of 3 [SKILLS]

Design Systems -
How to Contribute
Like a Boss

time slot

7:30 - 7:50pm

Speakers

Joey Baggett

Track

Skills

about

Designing intentionally means having a world-class Design System. In this super fun talk, Joey from our Design Systems team will walk you through a how to effectively contribute to an ever evolving resource on our team.

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LIGHTNING TALK 3 of 3 [SKILLS]

Connecting the Dots: Design & Business Impact

time slot

8:00 - 8:30pm (PST)

speakers

Ben Child

Track

Skills

About

Connecting design to business outcomes is challenging. It’s not always clear how our design efforts translate to revenue or the success of the products and services we work on. That will never change, but how you communicate the value of your design work can evolve. In this lightning talk, Ben will share tips on how to define goals and measure outcomes that lead to personal improvement and professional recognition.

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Interactive Booths

8:30pm-9:30pm PT

Learn about Problem Statements for Big Challenges

“David Wallach and David Hirotsu are here to help you create alignment and clarity with stakeholders when kicking off projects.

Join Zoom Call
8:30pm-9:30pm PT

Team Health in Difficult Times -- With PX Ops

Learn from the best PX Ops team on how to setup a design team for success.

Join Zoom Call
8:30pm-9:30pm PT

Play a Game of Drawful with Chad Roffey

Do you like to draw? Us too. Join us for a game of Drawful and for a chance to meet our team.

Join Zoom Call
8:30pm-9:30pm PT

Sketching Safe Space with Dot

Learn from one of our teammates about how illustrations + inclusivity go hand in hand to improve the overall UX.

Join Zoom Call
8:30pm-9:30pm PT

Learn more about PX Culture Guilds

Check out this room to learn more how guilds shape our team's culture.

Join Zoom Call
8:30pm-9:30pm PT

Information Experience Office Hours with IX

Learn from the best IX team on how to best collaborate with other cross-functional teams.

Join Zoom Call

Speakers

Kick-Off Panelists

Bill Wetherell

(He/HIM)
VP of Product Experience

Christina Hamlin

(she/her)
Director of Product Design

Derek Jones

(he/him)
Director of Product Design

Rafael (El) Moises

(they/them)
Design Systems & Design for Inclusion Advocate

Ajantha Suriyanarayanan

(She/her)
Sr. Manager of User Experience Research
Aimee Cook
(She/her)
Senior Research & DESIGN RECRUITER
Archit Jha
(HE/HIM)
Product Designer
Ben Child
(HE/HIM)
Product design manager
Celestina Divan
(She/her)
Product designer
Chad Roffey
(HE/Him)
Senior Product Designer
Diane Gregorio
(SHE/HER)
Head of Product Experience Operations
Dot Dotter
(They/Them)
Mobile Design Lead
David Wallach
(HE/Him)
Senior design manager
Morgan Davis
(HE/Him)
Manager, User Research
Isaac Steiner
(HE/Him)
Lead product designer
Javier Yep
Product designer
Jake Mitchell
(HE/Him)
Lead Product designer
Joey Baggett
‍
(HE/Him)
senior Product designer | 
DESIGN
SYSTEMS
Katie Simpson
(she/her)
senior uI 
copywriter
lakshmi Kumar
(sHE/her)
Product design manager
Marc Royal
(HE/Him)
Information architect
Micheline Chagniot
(she/her)
Product designer
Samantha Voelkel
(SHE/HER)
Lead Information architect
Gabi Moore
(SHE/HER)
Principal Product designer |
IDENTITY
VERIFICATION
Andrew Thompson
(HE/HIM)
Senior Program Manager - Design Operations
Xuan Yue
(SHE/HER)
PRODUCT
DESIGNER |
E-SIGN
Nguyen-Cat Le
(HE/HIM)
Lead 
PRODUCT
DESIGNER | DESIGN 
SYSTEMS
Maitrik Patel
(HE/HIM)
SENIOR 
Software engineer | DESIGN 
SYSTEMS
Jonathan Ruiz
(HE/HIM)
SENIOR 
PRODUCT
DESIGNER | DESIGN 
SYSTEMS
Ryan Breault
(HE/HIM)
Senior Product Designer - Admin & Platform Team
Ron Piell
(HE/HIM)
Senior User Researcher, Reporting
Brian Duchek
(HE/HIM)
Sr Product Designer - Rooms
Joe Mauriello
(HE/HIM)
Senior UX Researcher - Platform
Kara Cox
(sHE/her)
UX Research Intern
Coley Logan
(sHE/her)
UI Copywriter
Camila Reyes camacho
(SHE/Her)
Design and Research Operations Intern

Speakers & Facilitators

performers
Nick Fury
performers
Virginia Pepper
performers
Katy Morosky
performers
Hubbel Gardiner
performers
George Bissinger
performers
Pony Dumbar
performers
Yin Sen
performers
Paula Reisner
performers
Bill Verso
performers
Frankie McVeigh
performers
Hank Simpson
performers
Peggy Vanderbilt
performers
Erika Omatesu
performers
Virginia White
performers
hanna ripple
performers
lora Braun
performers
Frank Aruta
performers
sara Moy

Performers

Your Ticket to the Design Multiverse

About DocuSign Design

DocuSign is in the process of growing into a multi-product family and revamping our classical experiences, so it’s an exciting time to be a designer or researcher here.

Our north star is to build world-class product with a commitment to inclusion and excellence of craft. We welcome you to come and have a conversation about how we can all do our part to transform design culture within the tech industry with intention.

TUE, 4 FEBRUARY

Workshops

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Today
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TUE, 4 FEBRUARY

International exhibition program.

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